About

What IS Emotional Intelligence (EQ)?

Emotional intelligence (also known as EQ or emotional quotient) is the ability to understand and regulate emotions in order to control stress, deal with conflict, and manage interpersonal relationships and dynamics.

EQ is helpful in creating and fostering better relationships, success in academics and career, connecting with your thoughts and feelings, understanding yourself, and engaging in behaviors that align with your intentions.

Emotional Intelligence (EQ)

Emotional intelligence is often understood by four distinct attributes:

Self-management — the ability to manage your emotions in a healthy manner
Self-awareness — the ability to identify your own emotions and how those emotions influence your behaviors
Social awareness — the ability to empathize and recognize emotions in others in different social situations
Relationship management — the ability to manage conflict, work well with others, and use your emotions to communicate effectively

Why Emotional Intelligence Matters: The Business Case for EQ

According to the World Economic Forum “Future of Jobs Report,” Emotional Intelligence is one of the TOP 10 Skills needed for professional success in 2020 and beyond.

90%

of top performers have high EQ

58%

of job performance is impacted by EQ

In addition:

63% of participants at a top government agency improved depth & quality of work relationships
93% of participants at a non-profit health company reported improved conflict resolution skills
100% of senior leaders at a Fortune 500 products company gained insights that led to bottom-line improvements
57% of participants reported improvements in their ability to deal with change effectively

Global demand for EQ skills is set to increase 6 fold within the next 5 years.

Why Emotional Intelligence Matters: Other Factors

EQ is also important for:

Your physical health
Your mental health
Your social relationships
Your social intelligence
Your personal development
Your academic success